Privacy Policy and Cookies

Privacy notice

Last updated November 13, 2020



Thank you for choosing to be part of our community at sounah (" a company "," we "," us "," our ") We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Notice, or our practices with respect to your personal information, please contact us here .

when you Visit our website https://sounah.com/en/ (the “ Website ”), Use our Facebook app, by case (" application ") More generally, use any of our services (" Services ", which include  website And application ), we appreciate that you trust us with your personal information. We take your privacy seriously. In this Privacy Notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take the time to read it carefully, as it is important. If there are any terms in this Privacy Notice that you do not agree with, please stop using our Services immediately.

This Privacy Notice applies to all information collected through our Services (which, as described above, includes our Website  website And application ), as well as any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information we collect.

table of contents


1. What information do we collect?

Information is collected automatically

In short:  some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our website.   Services .

We automatically collect certain information when you visit, use or navigate the Site Services . This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use Services and other technical information. This information is primarily necessary to maintain security and operation Services and for internal analytics and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes:
  • Log and usage data. Log and Usage Data is service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Site. Services which we record in log files. Depending on how you interact with us, this Log Data may include your IP address, device information, browser type and settings, and information about your activity on Services   (such as date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as features you use), device event information (such as system activity, error reports (sometimes called a "crash dump") and hardware settings).
  • device data. We collect Device Data, such as information about your computer, phone, tablet, or other device that you use to access Services . Depending on the device used, that device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider for the device model and/or mobile operator, operating system and system configuration information.
  • Location data. We collect location data such as information about the location of your device, which may or may not be accurate. How much information we collect depends on the type and settings of the device you use to access Services . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by denying access to the information or by disabling your location setting on your device. However, please note, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected through our application

In short:  We collect information about you   Geographical location Mobile, and Facebook permissions when you use our app.

If you use our app, we also collect the following information:
  • Geolocation information. We may request access or permission to access and track location-based information from your mobile device, either on an ongoing basis or during your use of our App, to provide certain location-based services. If you wish to change our access or permissions, you can do so in your device settings.
  • Mobile device data.  We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, system configuration information, device and application identification numbers, browser type and version, device model Internet service provider and/or carrier, and Internet Protocol (IP) (or proxy) address. . If you use our App, we may also collect information about the telephone network associated with your mobile device, the system or operating system of your mobile device, the type of mobile device you use, the unique device identifier of your mobile device and information about the features of our App that you access.
  • Facebook permissions. By default, we access your primary Facebook account information , including your name, email, gender, date of birth, current city, and profile picture URL, as well as other information you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you can choose to grant or deny us access to each individual permission. For more information about Facebook permissions, see the Facebook page Facebook permissions reference .
This information is primarily necessary to maintain the security and operation of our application, for troubleshooting and for internal analytics and reporting purposes.

2. How do we use your information?

In short:   We process your information for purposes based on legitimate business interests, to fulfill our contract with you, to comply with our legal obligations, and/or your consent.

We use personal information collected through our website Services For a variety of commercial purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations. We indicate the specific processing reasons we rely on next to each purpose listed below.

We use the information we collect or receive:
  • To facilitate account creation and login process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you have allowed us to collect from those third parties to facilitate the account creation and login process to perform a contract.   See the section below titled " How we handle your social logins " for more information.
  • By registering or authenticating , users allow this application to identify them and grant them access to customized services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this application will have access to some data stored by third-party services for registration or identification purposes. Some of the Services listed below may also collect Personal Data for targeting and profiling purposes; To learn more, please refer to the description of each service.
    • Google OAuth (Google Ireland Limited) Google OAuth is an enrollment and authentication service provided by Google Ireland Limited that is connected to the Google Network. Processed Personal Data: Various types of data as defined in the Privacy Policy of the Service. Place of processing: Ireland - Privacy Policy.
    • Linkedin OAuth (LinkedIn Corporation) Linkedin Oauth is an enrollment and authentication service provided by Linkedin Corporation that is connected to the Linkedin social network. Processed Personal Data: Various types of data as defined in the Privacy Policy of the Service. Place of processing: United States - Privacy Policy.
    • Twitter OAuth (Twitter, Inc.) Twitter OAuth is a registration and authentication service provided by Twitter, Inc. It is connected to the social network Twitter. Processed Personal Data: Various types of data as defined in the Privacy Policy of the Service. Place of processing: United States - Privacy Policy.
    • Facebook Authentication (Facebook Ireland Ltd) Facebook Authentication is a registration and authentication service provided by Facebook Ireland Ltd and is connected to the Facebook social network. Processed Personal Data: Various types of data as defined in the Privacy Policy of the Service. Place of processing: Ireland - Privacy Policy. .
  • To publish certificates. We publish testimonials on our website Services that may contain personal information. Before posting a certificate, we will obtain your consent to use your name and the content of the certificate. If you would like to update or delete your certificate, please contact us here and be sure to include your name, certificate location, and contact information.
  • Request feedback.  We may use your information to request feedback and to contact you about your use of our site Services .
  • To enable communications between the user. We may use your information to enable user-to-user communications with each user's consent.
  • To manage user accounts.  We may use your information for the purposes of managing our account and keeping it in order.
  • To send you administrative information.  We may use your personal information to send you product, service and new features information and/or information about changes to our terms, conditions and policies.
  • To protect our services.  We may use your information as part of our efforts to maintain Services Safe and secure (eg, to monitor and prevent fraud).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm.  If we receive a subpoena or other legal request, we may need to examine the data we hold to determine how to respond.

  • Fulfill and manage your requests.  We may use your information to fulfill and manage orders, payments, returns and exchanges made through Services

  • Managing prize draws and competitions. We may use your information to administer prize draws and contests when you choose to participate in our contests.

  • To provide and facilitate the provision of Services to the User. We may use your information to provide you with the requested service.

  • To respond to user inquiries / provide support to users. We may use your information to respond to your inquiries and resolve any potential problems you may have with the use of our Services. \

3. Will your information be shared with anyone?

In short:   We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share the data we hold about you on the following legal basis:
  • Consent: We may process your data if you give us specific consent to use your personal information for a specific purpose.
  • Legitimate interests: We may process your data where it is reasonably necessary to pursue our legitimate business interests.
  • Performance of a contract: Where we have a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial process, court order, or legal process, such as in response to a court order or subpoena (including in response to authorities public to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
  • business transfers. We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Subsidiaries. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or are under common control with us.
  • other users.  When you share personal information (For example, by posting comments, contributions, or other content to Services ) or otherwise interact with the public areas in Services This personal information may be viewed by all users and may be made publicly available outside Services forever. If you interact with other users of our site Services And our registration Services With a social network (such as Facebook), your contacts on the social network will see your name, profile picture, and descriptions of your activity. Likewise, other users will be able to view descriptions of your activity, and to communicate with you within our site Services and view your profile.

4. Do we use cookies and other tracking technologies?

In Brief:   We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice .

5. How do we handle your social logins?      

In Short:   If you choose to register or sign in to our Services with a social media account, we may be able to access certain information about you.

for us Services Provides you with the ability to register and log in using your third party social media account details (such as your Facebook or Twitter logins). When you choose to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the relevant social media provider, but will often include your name, email address, friends list, profile picture as well as other information you choose to post on that social media platform. If you log in with Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you can choose to grant or deny us access to each individual permission.

We will use the information we receive only for the purposes described in this Privacy Notice or otherwise made clear to you in the Privacy Notice Services . Please note that we do not control, and are not responsible for, other uses of your personal information by this third party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. Is your information transferred internationally?      

In Short:   We may transfer, store and process your information in countries other than your own.

Our servers are located in . If you are accessing Services From outside Please be aware that your information may be transferred to, stored and processed by us in our facilities and by third parties with whom we may share your personal information (see “ Will your information be shared with anyone? ” above), in and other countries.

If you are located in the European Economic Area, those countries may not necessarily have similar data protection or other laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

7. How long do we keep your information?

In Short:   We keep your information for as long as necessary to fulfill the purposes described in this Privacy Notice unless otherwise required by law.

We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Nothing in this notice will require us to retain your personal information for a period longer than Three (3) months after the termination of the user's account .

When we do not have an ongoing legitimate business to process your personal information, we will either delete such information or anonymize its source, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your information character and isolate it from any further processing until deletion is possible.

8. How do we keep your information secure?

In short:   We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our warranties and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not They are capable of defeating our security and improperly collecting, accessing, stealing, or modifying your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our site Services At your own risk. You just have to access Services in a safe environment.

9. What are your privacy rights?

In short:   You can review, change or terminate your account at any time.
 
If you are located in the European Economic Area and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm .

If you are resident in Switzerland, contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html .

Account Information

If at any time you would like to review or change the information in your account or terminate your account, you can:
  • Contact us using the contact information provided.
  • Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with applicable legal requirements.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to refuse cookies. If you choose to remove cookies or decline cookies, this may affect certain features or services of ours Services . To opt out of interest-based advertising by advertisers on our site Services Visit http://www.aboutads.info/choices/ .

Opting Out of Email Marketing: You can opt out of our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided below. You will then be removed from our marketing email list - however, we may still contact you, for example to send you service-related emails that are necessary to administer and use your account, to respond to service requests, or for other non-marketing purposes. To opt out another way, you can:
  • Access your account settings and update your preferences.
  • Contact us using the contact information provided.

10. Do Not Track Controls

Most web browsers, some mobile operating systems, and mobile applications include a Do-Not-Track ("DNT") feature or setting that you can activate to indicate your privacy preference so that data about your online browsing activities is not monitored and collected. At this point, no unified technical standard for DNT signal recognition and implementation has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically informs your choice to Do Not Track online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of that practice in a revised version of this privacy notice.  

11. Do Californians have specific privacy rights?

In Short:   Yes, if you are a California resident, you will be granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain information from us, once a year for free, about categories of Personal Information (if any). disclosed to third parties for direct marketing purposes, the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send your request in writing to us using the contact information provided below.

If you are under the age of 18, reside in California, and have an account with us service You have the right to request removal of unwanted data that you publicly post on Services . To request removal of such data, please contact us using the contact information provided below, include the email address associated with your account and a statement that you reside in California. We will make sure that the data is not publicly displayed on Services , but please be aware that the data may not be completely or comprehensively removed from all of our systems (eg backups, etc.).

12. Do we make updates to this notice?      

In short:  Yes, we will update this notice as necessary to stay in compliance with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by posting a conspicuous notice of such changes or by sending a notice directly to you. We encourage you to frequently review this Privacy Notice to be aware of how your information is being protected.

13. How can you contact us about this notice?      

If you have questions or comments about this notice, you can Email us here


14. How can you review, update or delete the data we collect from you?      

Depending on the applicable laws in your country, you may have the right to request access to, change of, or deletion of the personal information we collect from you in certain circumstances. To request a review, update, or deletion of your personal information, please Submit an application form by clicking  here . We will respond to your request within 30 days.




Cookie Policy

Last updated November 14, 2020



This cookie policy explains how sounah (" a company" and “ we ”, “ us ” and “ our ”) use cookies and similar technologies to identify you when you visit our websites at https://sounah.com/en/ ، (" Websites "). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or it becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the site owner, called "first party cookies". Cookies that are set by parties other than the website owner are called "third party cookies". Third-party cookies enable the provision of third-party features or functionality on or through the Website (such as advertising, interactive content, and analytics). Parties that set third-party cookies can recognize your computer when it visits the relevant website and also when it visits certain other websites.

Why do we use cookies?

We use first And the mediator Party cookies for several reasons. Some cookies are required for technical reasons in order for our websites to function, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to improve the experience on our online properties. Third parties serve cookies through our websites for advertising, analytics and other purposes. This is described in more detail below.

specific types of i And the mediator The third-party cookies served through our websites and the purposes for which they perform are described below (please note that specific cookies may vary depending on the specific Internet properties you visit):

How can I control cookies?

You have the right to decide whether or not to accept cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to specify which categories of cookies you accept or decline. Essential cookies cannot be refused because they are strictly necessary to provide you the Services.

The cookie consent manager can be found in the notice banner and on our website. If you choose to decline cookies, you may still use our website although your access to some functions and areas of our website may be restricted. You can also set or modify your web browser's controls to accept or decline cookies. Since the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

In addition, most ad networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit  http://www.aboutads.info/choices  or  http://www.youronlinechoices.com .

The specific types of first and third party cookies served through our websites and the purposes for which they serve are described in the table below (please note that the specific  cookies served may vary depending on the specific Internet properties you visit):

Website essential cookies:

These cookies are strictly necessary to provide you with the services available through our websites and to use some of their features, such as accessing secure areas.

name: https://sounah.com/en/
Purpose: To save progress storage on chats
Provider: sounah.com
Services: View the service's privacy policy  
Write: html_local_storage

name: https://sounah.com/en/
Purpose: To save the conversation session
Provider: sounah.com
Services: View the service's privacy policy  
country: France
Write: html_session_storage
expires in: session

Analytics and Personalization Cookies:

These cookies collect information that is used either in aggregate form to help us understand how our websites are used or how effective our marketing campaigns are, or to help us customize our websites for you.

The services in this section enable the Owner to monitor and analyze web traffic and may be used to track user behaviour. Google Analytics (Google Ireland Limited) Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the collected data to track and examine the use of this application, to prepare reports on its activities and to share it with other Google services. Google may use the collected data to configure and personalize the ads of its own advertising network. Processing of personal data: tracking; Usage data. Processing place: - withdrawal .

name: for_
Purpose: Google Analytics is a web analytics service provided by Google Inc. Google Analytics installs cookies to evaluate and provide a report on the use of these services.
Provider: Google Analytics
Services: View the service's privacy policy  
Write: http_cookie
expires in: session
name: gid_
Purpose: Google Analytics is a web analytics service provided by Google Inc. Google Analytics installs cookies to evaluate and provide a report on the use of these services.
Provider: Google Analytics
Services: View the service's privacy policy  
Write: http_cookie
expires in: session
name: _gat_gtag_UA_
Purpose: Google Analytics is a web analytics service provided by Google Inc. Google Analytics installs cookies to evaluate and provide a report on the use of these services.
Provider: Google Analytics
Services: View the service's privacy policy  
Write: http_cookie
expires in: session

What about other tracking technologies, such as web beacons?

Cookies are not the only way to identify  or track website visitors. We may use other similar technologies from time to time, such as web beacons (sometimes called “tracking pixels” or “clear gifs”). These are small graphic files that contain a unique identifier that enables us to recognize when someone has visited our websites Or open an email that includes them . This allows us, for example, to monitor  users' traffic patterns from one page within a website to another, and to serve or communicate cookies, to understand if you came to the website through an online advertisement displayed on a third-party website. External. To improve site performance, and measure the success of your email marketing campaigns. In many cases, these technologies rely on cookies to function properly, so refusing cookies will impair their functionality.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash cookies” (also known as Local Shared Objects or “LSOs”), among other things, to collect and store information about your use of our Services, fraud prevention and other site operations.

If you do not want Flash cookies to be stored on your computer, you can adjust your Flash player settings to block the storage of Flash cookies using the tools in the  Website Storage Settings panel . You can also control Flash cookies by going to  the Global Storage settings  panel  follow instructions (which may include instructions explaining, for example, how to delete existing Flash cookies (referred to as “information” on the Macromedia website), how to prevent Flash LSOs from being placed on your computer without being prompted, and (for to Flash Player 8 and later) How to block Flash cookies that are not delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to limit or restrict acceptance of Flash Cookies may reduce or impede the functionality of certain Flash applications, including, potentially, Flash applications used in connection with our Services or Online Content.

Do you serve targeted ads?

Third parties may serve cookies on your computer or mobile device to serve ads through our websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services in which you may be interested. It may also use technology used to measure the effectiveness of advertisements. This can be achieved through the use of cookies or web beacons to collect information about your visits to this and other websites in order to provide relevant advertisements about goods and services that may be of interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide them.

How often will you update this cookie policy?

We may update  this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Therefore please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get more information?

If you have any questions about our use of cookies or other technologies, please write to us here